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'User unknown' when updating feeds

 
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nevon



Joined: 21 Dec 2005
Posts: 1
Location: Amsterdam
PostPosted: Wed Dec 21, 2005 10:41 pm    Post subject: 'User unknown' when updating feeds Reply with quote
Hi all.

Just signed up for the 7-day trial.

I followed the instructions in the sign-up email to install the app on my Nokia N70. No problems, everything went just fine.

However, whenever I go to update feeds, the phone connects to the FreeNews server but I get an "Error: User Unknown" each time.

I'm in The Netherlands and my service provider is Vodafone.

Am I missing something? I would excpect to be able to access it straightaway.
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David Boyd
FreeRange


Joined: 27 Feb 2005
Posts: 397
Location: Portland, Oregon
PostPosted: Fri Dec 23, 2005 4:18 am    Post subject: Reply with quote
Make sure that on the Settings - > Account screen that the "Internal Use Only" is NOT checked.

If that is unchecked, then send your username to support@freerangeinc.com and we'll check to see what the problem is.
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